JOB OPENINGS

Cable Response Television, LLC is seeking a Support and Project Manager.

The Support and Project Manager is responsible for daily deployments and scheduling of all deployments in cooperation with various key points of contact within the organization and with sales, operations, customers and CRTV sales representatives. Maintains a daily knowledge of, and status on all systems and operational needs in cooperation with the NOC Manager. Ensures all aspects of the IT infrastructure are being well maintained and communicated within the IT hierarchy.

Specific duties of the Project and Support Manager are:

o Develop schedules for Server system deployments in cooperation with SBT Traffic, Sales, and NOC teams.
o Establish contact and discussion with Station technical contacts.
o Establish needs documentation for station deployment and provide this for management review prior to acceptance.
o Work closely with NOC Manager for specific details and specific setup requirements for day to day operational factors.
o Organize and meet with the NOC Manager, IT support and SBT Director on needs assessment and deployment plans.
o Coordinate with the Operations staff in Cannella's Burlington office to ensure deadlines are met and communications are improved. Learn Burlington's work flow as it relates to SBT operations and make recommendations to improve efficiency and reduce/eliminate errors and bottlenecks.
o Provide an organized and structured documentation flow for station provided documents and internal documentation.
o Assist IT in deployment details, scheduling, and documentation of Backup and recovery systems in cooperation with CTI and other directed IT support services.
o Provide assistance to new system development and working closely with Vendors to establish software and systems enhancements and deployment planning along with testing and issue reporting with follow-up and research.
o Ensure daily operations are functioning smoothly and issues being addressed in a timely manner.
o Ensure daily tasks are being completed as expected.
o Ensure Nielsen marking systems process, Sling Viewing process, SBT Logging tools, FTP storage capacities and organization of content storage, and other monitoring processes are being checked regularly and are functioning for all users.

Candidates should apply to:
Jim Radmann, CPBE
Cable Response Television, LLC
262.780.7274
jradmann@drtv.com